Returns & Exchanges
At telesinstore, we stand by the quality of our camera accessories and electronics. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship to Warehouse
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Inspection and Refund
Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing